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HELP & CONTACT

Get help

AIYRX PTE-PREP is operated by AIYRX Technologies. General account and product support: support@aiyrx.com. Phone/WhatsApp: +91 90590 62962. Support and billing/refund queries use the same official support channels.

Support hours: Mon–Sat, 10:00 AM–7:00 PM IST.

Practice or scoring concern

Include the task type, what you expected, what happened and whether the issue blocks practice. Do not email passwords, banking PINs or full payment-card details.

Account access

Use Forgot password on the sign-in screen. If an email does not arrive, check spam/junk and then contact support from the account email address.

Trial and Premium

New eligible accounts receive 24 hours of full access. After the trial, Premium costs ₹399 for 30 days. There is no automatic renewal. Paid access activates only after server-side payment verification.

Renewal reminders

AIYRX may remind you during the final 10 days of Premium access. Renewal is always manual.

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